1. ACCEPTANCE OF TERMS
By accessing, downloading, installing, or using the Scalable Services, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.
We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://scalable.co/terms/ on a regular basis to keep Yourself informed of any changes.
2. EARNINGS AND INCOME DISCLAIMER:
Scalable, LLC (“Scalable”) can not and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We give you a 30-day 100% satisfaction guarantee on all non-subscription products we sell, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.
Hours of Operation
This policies and procedures applies to all Scalable products sold on this site or any other site owned by Scalable that includes a link to this page.
3. Returns and Cancellations
3.1 Physical Returns, Non-Subscription Products & Shipping
Returns & Non- Subscription Cancellations
3.2 Subscriptions, Trials and Digital Products
Free Trials: Your Scalable membership may start with a free trial. The free trial period of your membership lasts for one month, or as otherwise specified during sign-up and is intended to allow new and certain former members to try the service.
Free trial eligibility: Eligibility is determined by Scalable at its sole discretion and we may limit eligibility or duration to prevent free trial abuse. We reserve the right to revoke the free trial and put your account on hold in the event that we determine that you are not eligible. Members of households with an existing or recent Scalable membership are not eligible. We may use information such as device ID, method of payment or an account email address used with an existing or recent Scalable membership to determine eligibility. For combinations with other offers, restrictions may apply.
Trial Billing: We will charge your Payment Method for your monthly membership fee at the end of the free trial period and your membership will automatically renew monthly unless you cancel your membership prior to the end of the free trial period. To view the monthly membership price and end date of your free trial period, visit our website and click the “Billing details” link on the “Account” page.
Billing Cycle: The membership fee for the Scalable service any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your Payment Method on the calendar day corresponding to the commencement of the paying portion of your membership until your membership is cancelled. Membership fees are fully earned upon payment. In some cases your payment date may change, for example if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month. Visit our website and click on the “Cancel Membership” link on the “My Profile” page to see your next payment date. We may authorize your Payment Method in anticipation of membership or service-related charges through various methods, including authorizing it up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period.
Cancellation: You can cancel your Scalable membership at any time, and you will continue to have access to the Scalable service through the end of your monthly billing period. We do not provide refunds or credits for any partial-month membership periods. To cancel, go to the “My Profile” page on our website, select ‘Cancel Membership’, and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “Billing details” on the “Account” page.
3.3 Service Based and Coaching Programs
4. Terms of Subscription Renewal
Trial members will receive a notice from us that your trial period is ending or that the paying portion of your membership has begun. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription submit a ticket at firstname.lastname@example.org.
Monthly Scalable Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.
Yearly Scalable Subscribers will be notified via email prior to renewal and the yearly subscription will automatically renew each year at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.
5. Scalable Certifications and Mastery Courses
You have THIRTY (30) Days from the date of the original purchase to review the training and preview the course. Any refund requests after the THIRTY (30) DAY time limit will not be processed.
No refunds will be processed after the final exam has been started.
5.1 CDMP Mastery Class
You have THIRTY (30) Days from the start date of the class to request a refund. Any refund requests after the THIRTY (30) DAY time limit will not be processed.
No refunds will be processed after the final exam has been started.
6. Scalable Member Discount Policy
From time to time, on some Scalable products, we will offer our Scalable members the opportunity to purchase additional products and services at a discount rate. To be eligible for this discount, the customer must me a member in good standing at the time of purchase. No rebates or partial refunds will be offered if a customer purchases a training, and then joined DM Lab, because these discount are intended to be a benefit for active members, and not an enticement for new members.
In the event that a Scalable member purchases an item that was eligible for a discount, if the Scalable member notifies our Customer Care department within 30 days of the purchase, a partial refund for the discounted amount will be offered. If the available discount is not reported within 30 days, a credit for additional purchases will be offered, but note that no refunds or credits will be offered after 12 months from the date of purchase.
7. Live Events
The events, information, and speakers listed on our Sites are subject to change without notification.
You have SIXTY (60) Days prior to the event to request a 50% refund of your ticket price or seat deposit. Any refund requests within THIRTY (30) DAYS of the event will not be processed. Any unused tickets will be forfeited and are not transferable to another event.
TICKET HOLDERS MAY NOT SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL, DONATE, ACT AS COMMERCIAL AGENT FOR ANOTHER PARTY OR OTHERWISE TRANSFER THEIR TICKETS IN ANY WAY WITHOUT THE SPECIFIC PRIOR WRITTEN CONSENT OF Scalable.
7.1 Ticket Transfers
Ticket transfers will not be processed THIRTY (30) Days prior to the event.
A $50 transfer fee will be applied to all ticket transfers.
7.2 Process for Guest Tickets Transfers
Once a Ticket purchase is confirmed, the Ticket Purchaser may only change the assignment of the Guests accompanying him a maximum of 2 times and using the Tickets that he purchased by:
7.3 Ticket Resales
If a Ticket Purchaser cannot use all of the Tickets that he has purchased, the Ticket Purchaser will have the opportunity to submit to DIGTALMARKETER a formal request for the resale of the Tickets he no longer wants via the Scalable support team, so that the support team can try to resell the Tickets to another attendee. Unlike the Guest Transfer policy, the Ticket Purchaser will not have to provide a reason for the Ticket Resale request.
There is no guarantee that demand for Tickets will result in the Tickets being resold. If the Ticket Purchaser’s Tickets are not resold, no resale proceeds will be returned to the Ticket Purchaser.
8. Live Streams
LIMITATION ON LIABILITY.
THE Scalable STREAM AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE Scalable LIVE STREAM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. Scalable DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE Scalable LIVE STREAM WILL BE UNINTERRUPTED OR ERROR-FREE.
Scalable is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by Scalable on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Scalable owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Scalable which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Scalable, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, Scalable WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.
9. Your Account
You agree to provide accurate and complete information when you register with, and as you use, the Scalable Services, and you agree to update your account information to keep it accurate and complete. You agree that Scalable may store and use the information you provide for use in maintaining and billing fees to your Account.
9.1 Access to Previous Purchases
As an accommodation to you, subsequent to acquiring Scalable training, you may download previously acquired training (when available) onto any Associated Device. Some Scalable training or services that you previously acquired may not be available for subsequent download or access at any given time, and Scalable shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.
Scalable reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.
10. Social Media Groups and Communities
Business owners of all levels are welcome here. We have community members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.
We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.
11. INTELLECTUAL PROPERTY
You agree that the Scalable, including but not limited to Scalable Products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Scalable Services, contains proprietary information and material that is owned by Scalable and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Scalable Services in compliance with this Agreement. No portion of the Scalable Services may be reproduced in any form or by any means, without expressed written permission from Scalable. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Scalable Services in any manner, and you shall not exploit the Scalable brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.
Notwithstanding any other provision of this Agreement, Scalable and its licensors reserve the right to change, suspend, remove, or disable access to any Scalable products, content, or other materials comprising a part of the Scalable brand at any time without notice. In no event will Scalable be liable for making these changes. Scalable may also impose limits on the use of or access to certain features or portions of Scalable services, in any case and without notice or liability.
All copyrights in and to Scalable LLC (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Scalable and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF Scalable LLC, EXCEPT FOR USE OF Scalable LLC AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.
Scalable, the Scalable logo, other Scalable trademarks, service marks, graphics, and logos used in connection with Scalable LLC are trademarks or registered trademarks of Scalable Inc. in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Scalable Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.
If you have questions or comments regarding Scalable products, please email us at email@example.com or call 512 600-4363.